ProgramPay
Answers from the team
Categories
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ProgramPay Video Library
- VIDEO - Registering for ProgramPay using the Onboarding Flow
- VIDEO - Contributions Overview
- VIDEO - Introduction to Payroll Integrations
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Getting Started with ProgramPay
- About ProgramPay
- ProgramPay Setup & Registration
- How Do I Add, Change, Or Remove A Pay Group?
- Navigating ProgramPay for Users with Two or More Plans
- Accessing Help with ProgramPay
- Supported Browsers
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Managing Deferrals & Contributions
- ProgramPay Contributions Dashboard
- Introduction to Submitting Contributions and Loan Repayments with ProgramPay
- Entering Contributions - Manual Entry In the Contribution Grid
- Copy from a previously submitted contribtution
- Entering Contributions - File Upload
- What headers should I be using in my contribution upload file?
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Participant Management
See All Articles -
All About Payroll Integrations
- Active Payroll Integrations
- Understanding Payroll Integrations
- Managing Validation Errors on Integrated Payroll Contributions
- How do I disconnect my integration or change payroll providers?
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Automatic Contribution Submission for Single Participant Plans
- Are you eligible for the Auto-Submit feature?
- Setting Up Auto-Submission
- Auto-Submission Calculator
- Managing Your Auto-Submit Settings
- Employer and Other Off-Cycle Contributions for Auto-Submission Enrolled Plans
- Auto-Submit Reminders
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ProgramPay Email Notifications
- Email Notification - Your ProgramPay Registration is Complete
- Email Notification - Deferral Rate Change Notices
- Email Notification - Upcoming Contribution Reminder
- Email Notification - Contribution Successfully Processed
- Email Notification - Action Needed! There was a problem with your contribution
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Frequently Asked Questions
- Recent ProgramPay Enhancements Overview (As Of July 25, 2022)
- What's new in the ProgramPay Portal? (March 4, 2022)
- FAQ - Registering for ProgramPay
- FAQ - Payroll Integrations