Getting to know the features of the ProgramPay Contributions Dashboard

On an ongoing basis, you are responsible for submitting contributions and managing deferral rate changes made by your employees.  You can accomplish this on the Contributions dashboard.

On this page you will see the following sections and features:

• Next Pay Date: Date we are expecting you to submit your next scheduled contribution. The pay dates are based on the schedule you provided when onboarding your plan to ProgramPay.  Once you've started a contribution, you'll find that pay date in the History section - even if you didn't complete it!

• Start Contribution: Start a new payroll submission for the "Next Pay Date" that is displayed.

• Deferral Change ("View Deferral Change"): If your eligible employees submit deferral changes via the ParticipantWeb portal, those changes will show here; you must update your payroll records to reflect these changes. Once you have accounted for the deferral change, be sure to click Done. 

  • If no deferral changes were recently made by employees via ParticipantWeb, then the deferral change button will be grey and labeled "No Deferral Change"

    

ProgramPay will send you an email notification four business days prior to your next pay date that includes all outstanding deferral rate changes, giving you time to implement the changes. Please note that if you do not have a set payroll schedule, we will not be able to send you email notifications. Therefore, you must review any deferral changes on your employer portal before each pay period.  Remember this notification only includes deferral rate changes made directly  by your employees in ParticipantWeb.  Notifications only include deferral rate changes, not initial deferral elections, which your employees are responsible for sending you to directly.

• • The Gear/Wheel button will allow you to edit payroll information like pay groups, payroll provider and pay schedules.

Employee Contributions - (Current Year): Summary of the total contributions made by your employees in the referenced calendar year.

Other Action: This button can be used to submit off-cycle contributions and/or loan repayments. You will always use this feature if you did not set a regular pay schedule.

• • Off-Cycle: Other compensation that is off-cycle from your regular pay schedule
  • Loan Repayment:   This may be used for an off-cycle loan repayment

History: Reflects your past payroll submissions and their status. The History drop-downs filter by:

• • • Last 30-days
    • 90-days
    • Year-to-Date
    • Prior years

• • All Transactions: Drop-down filters by the type of submission
    • All Transactions
    • Contributions
    • Off-Cycle 
    • Pay groups (if you've setup more than one pay group)
  • All Pay Groups: Drop-down filters by which pay group you would like to view (if there are more than one)
    • List of different pay group names (if there are multiple)

*Note - There are is also the ability to sort transactions & the total amounts of submissions in chronological order by selecting the smaller arrows to the right of the word "Transactions" as well as "Total amount".

Total Amount: Total dollar amount of the contributions on the file

Status:

• • • “Submission Started" - You have not fully submitted; please complete.
    • "Processing" - You have confirmed the submission, but it has not yet been delivered (the processing time is usually about 1 business hour).
    • "Delivered" -  The contribution has been delivered to the ABA Retirement Record-keeping system
    • "Missing" - A contribution is considered missing when it is seven business days past due.
    • "Cancelled" - You have cancelled the submission through the Action button and selecting "Cancel" (mentioned further below). 

Action: By selecting the three dots, you will be able to take different actions based on the status of the contribution.

Submission Started - Allowable Actions:

• • Resume - From where you left off
  • Restart - From the beginning
  • Cancel - Removes the submission completely and allows you to resubmit

Processing - Allowable Actions:

• • Cancel - You may cancel a contribution in Processing status up until 1PM. 

Missing - Allowable Actions:

• • Start contribution 
  • Skip/Remove Pay Date - Choose this option if you had no contributions for that pay date or if your contribution was submitted through some other way. This date will be removed from future use.

Regardless of the status, if you choose to cancel a contribution associated with a scheduled pay date, it will either:

• If 7 days or more past due, it will be re-categorized as Missing
• If less than 7 days past due, it will be reinstated as an upcoming payroll, and may appear as your "Next Pay Date"

Need help?

Please contact: contactus@abaretirement.com for assistance.