July 22, 2022
You may see this new pop-up window when you are starting a contribution. We've noticed that sometimes, sponsors are starting a future contribution rather than finishing a recent contribution submission that they already started. To try to avoid accidentally starting (and finishing) a future dated contributions, we've add this pop-up. You'll see this anytime you've got an unfinished contribution within 35 days of the new contribution date you're attempting to begin.
July 15, 2022
We've added Help Center integration into the ProgramPay portal. This new feature will allow you to search for Help Content directly from within the portal. Check out our detailed description of this feature here.
June 9, 2022
To improve the experience, and help eliminate opportunities for mistakes, we've introduced the following enhancements that impact plans with integrated payrolls.
- Start Contribution button is now hidden for plans that are 180 or 360 integrated
- Employers who have payroll integration set up will not be able to double submit a regular contribution but can still submit an off cycle contribution.
- Employers who have payroll integration set up will not be able to double submit a regular contribution but can still submit an off cycle contribution.
- Deferral Changes language is updated to differentiate between a 360 integrated plans and other types of plans.
360 integrated plan
180 or non-integrated plan
May 31, 2022
We have introduced a few enhancements across our new contribution experiences:
- Expanded the money source summary to include all money sources on the contribution entry/grid screen, Review Submission and Contribution detail on submitted contributions so you can see the sum of each allowable money source for your plan.
- Added 'pagination' on the participant list on contribution detail and Review Submission page. This creates better responsiveness on this page especially noticeable with larger plans.
- Moved the location of the action buttons: "Complete Submission" is now on the bottom right side of the screen to be consistent across the workflow, while Edit/Cancel are now on the top right side of the screen.
- Toggle On/Off button to show employees with or without contributions.
- Added ability to search for contribution details by employee.