Managing Deferrals & Contributions

In this section you will find a variety of articles that provide instructions for using the ProgramPay features for processing, canceling, correcting contributions submissions, managing payroll settings and monitoring employee deferral rates.

• ProgramPay Contributions Dashboard
• Introduction to Submitting Contributions and Loan Repayments with ProgramPay
• Entering Contributions - Manual Entry In the Contribution Grid
• Copy from a previously submitted contribtution
• Entering Contributions - File Upload
• What headers should I be using in my contribution upload file?
• Submitting Off-Cycle Contributions
• Processing Loan Repayments
• Using Forfeiture Balance
• Why is my contribution amount $0?
• Viewing the Status of a Previous Submission
• Managing Contribution Validation Errors & Unallowable Contributions
• Managing Deferral Rate Changes
• How do I update my Payroll System