Email Subject Line: Employee Deferral Changes xx/xx/xxxx
When participants change their deferral rates using Voya's ParticipantWeb, ProgramPay will be automatically notified of that change. The change will be displayed in the portal and an email notification will be sent out with a recap of all outstanding deferral rate changes four (4) days before the plans scheduled payroll.
Note: This communication is for deferral rate changes only. You must setup initial deferral rates for each participating employee directly in your payroll system.
These alerts will be sent from "ProgramPay@notices.vestwell.com". Please adjust spam or other filters in your email system to allow you to receive these important communications.
If your plan is supported via a 360 integration with your payroll provider, you will not receive this email.
To learn more about managing deferral rate changes, click here.