Sometimes, you may find that you just need a little extra help when using ProgramPay.
If you do, click the Question Mark icon [ ] for assistance options.
A Help Chat window appear.
Type your question on the "Type a message" line.
Press the arrow button to send your message and a response will appear. Continue to refine your question, as needed, to get more precise responses.
At the end of each response, you may be provided with links to specific Help Center articles that you can click to explore the topic further.
You can also launch the ProgramPay Help Center in a new browser tab by clicking on the Help Center link.
If you still need more assistance, you can launch an email to the Client Services team directly from the Chat window by selecting the phone icon [ ] and clicking on the email address.
Click the back button to return to the Help Center search box.
To leave Help Chat all together, click the minimize button.
Need help?
Please contact: contactus@abaretirement.com for assistance.