Do I need to name my payroll group?
Yes, you must assign a name to each payroll group. The name can be anything that is meaningful to you. The naming is most important if you have 2 or more payroll groups, so that you can easily tell the difference between them.
I went into the ProgramPay Registration page, indicated my payroll provider and followed the instructions for setting up payroll integration. Do I need to do anything else to activate my plan for ProgramPay?
Yes, you must complete the entire registration page, answering questions about payroll provider, pay groups, pay frequency and schedule. Finally, to finish the activation process, you must press the “Finish Onboarding” button.
One of my next 2 pay dates falls on a weekend or holiday. What should I enter for my pay schedule when registering for ProgramPay?
ProgramPay automatically derives/calculates your ongoing pay schedule based on the first 2 dates you enter on the registration page. Because of this, you should enter the actual dates, regardless of day of the week. For example, if your pay schedule is the 15th & 30th of the month (not last business day, but 30th), even if the current 15th is a Saturday, you will still enter your semi-monthly custom schedule with the 15th & 30th. ProgramPay will automatically adjust to the business day before any contributions scheduled on a weekend or market holiday.
Oops, I selected the wrong Payroll provider when I completed the onboarding process. How can I change that?
To update your payroll provider, select the gear icon on the contribution page, and click on the link to "Change Payroll System".
Select your Payroll System from the list, and then click the "Update" button to complete the change.
For more information about the Registration page and activating your plan for ProgramPay, see the full article here.